Shipping policy
Shipping & Delivery Policy
Last updated: April 12, 2025
This Shipping & Delivery Policy is part of our Terms of Service and should be read alongside them. Please review this policy carefully before placing your order.
📦 What Are My Shipping Options?
We currently offer local delivery within Jordan. In some cases, a third-party delivery partner may handle the shipping of your products. After placing your order, we will follow up with tracking or delivery updates via SMS or email.
🚚 Delivery Timeframe
Orders are typically delivered within 1–2 business days inside Amman and 2–4 business days for other cities in Jordan. Please note these timeframes are estimates and may vary depending on location and courier service availability.
💰 Shipping Fees
| Shipping Method | Shipping Fee |
|---|---|
| Free Delivery | For all orders |
🌍 Do You Ship Internationally?
Currently, we do not offer international shipping. Our services are limited to addresses within Jordan.
📦 How Do You Handle Shipping Confirmation?
After your order is confirmed, you will receive a message or call from our team to confirm the delivery time and location. For COD (Cash on Delivery) orders, please make sure your phone number is correct and active.
⏳ Estimated Delivery Schedule
- Inside Amman: Within 1–2 business days
- Other cities in Jordan: Within 2–4 business days
- During holidays or peak periods: Delivery may take longer
🔁 Questions About Returns?
If you have questions about returns, please visit our Return & Refund Policy.
📞 How Can You Contact Us?
If you have any questions or concerns regarding shipping or delivery, feel free to reach out to us:
- Phone: 0799125665
- Email: support@kinzbox.net
- Address: Jordan, Amman, Shafabadran, Al-Arab St.
